(originally published Nov. 27, 2014)
Viet Dinh
Street Address · City, State, Zip · (XXX) XXX-XXXX · email@email.com
CHARISMATIC, GOALS-FOCUSED PROFESSIONAL
Top producer with a distinguished track records in sales, customer service and client management
Best-of-Breed Go-Getter — Outside-Of-Box Strategic Thinker — Value-Added Self-Motivatior — Hard-Working Thought-Leader — Results-Driven Team Player — Detail-Oriented Go-To Person
CAREER HIGHLIGHTS
Leveraged acumen to drive consistent increase in sales profits. Extensive experience in client satisfaction, appreciation and retention. Outstanding communication, networking, selling, customer service and negotiation skills. Adept at determining customer requirements and engaging in client-focused problem solving. Proven track record with bottom-line results.
PROFESSIONAL EXPERIENCE
Regional Sales Manager
Aurora Sentinel, Aurora, CO (1988)
Hands-on experience with all aspects of sales process, from initial processing of newspapers (tri-folding, rubber-banding, and wrapping in poly-plastic bags, depending on weather). Used varied and dynamic methods to achieve efficient distribution channels, including pedestrian-focused doorstep dropping, tossing from the handlebars of a wobbly bicycle, or flinging from the back of a Toyota 4-Runner driven by delivery associate. Took initiative when gathering monthly ‘donation,’ since newspaper was considered ‘free.’ Stoic in the face of slammed doors and irate customers insisting they had canceled their ‘subscription’ and no longer wanted product. Saved resources by noting addresses and not delivering product, subsequently recycling stacks of unused product at King Soopers for pennies on the dollar. Penetrated key prospective accounts while receiving payment, taking note of extensive wood-paneling, dun carpeting, wafts of cigarette smoke. Adopted innovative approach to increasing revenue, relying on innocent, doe-eyed look to extract tips more effectively.
Account Executive
World’s Finest Chocolate, Aurora, CO (1984)
Proactively recruited and retained secondary sales force. Spearheaded workplace entrepreneurship, delegating tasks as necessary to maternal and paternal contractors. Mentored members of sales team, insisting that catalog rewards were not the end goal. Instead encouraged civic pride in Parklane Elementary School, in spite of established sales quotas necessary to earn year-end bonus. Generated adequate volume with new accounts despite heavy competition from other independent sales associates accessing the same markets. Expedited sales by eating product, five-inch chocolate bars with the color and texture of a paper bag, a single almond in each segment. Compared product to others on the market to gauge marketing strategy, decided on innovative approach of not mentioning flavor whatsoever. Achieved and exceeded sales goal when contractors pooled resources and announced, ‘Look, it’s just easier for us to buy you whatever you want from the catalog.’ Donated all proceeds to local charitable organization, left on good terms after the 5th grade.
Area Sales Associate
Innisbrook Wrapping Paper, Aurora, CO (1982)
Accountable for all aspects of sales, business development and client management. Effectively prospected clients door-to-door using a hard-copy, glossy catalog. Pursued leads to generate revenue growth. Emphasized the need for foil-embossed wrapping paper and the indispensability of having several rolls on-hand at all times. Generated leads in a four-house radius, cultivated person-to-person contact. Wrote order forms, negotiated delivery dates. Prepared closing documents, eyed prizes in the rewards catalog: Atari 2600, Huffy Bike, Personal Gumball Machine (gumballs not included). Earned erasers in the shape of monsters.